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HR Policy and Process Package for Registered Providers

Mitigate Risk. Ensure Compliance. Deliver Care.

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What is it?

Our HR policy and process package is designed to support leaders in Residential Care and Home Care by providing clear, evidence-based policies and processes that mitigate legal and regulatory risks, supporting your employment practices to safeguard your operations against non-compliance, enforcement, and potential fines.

Developed in partnership between ResolveHR, (specialists in employee relations),  and Anchor Policy (specialists in providing policies and processes for aged care), this package offers a comprehensive, compliant, and easy-to-implement Human Resources solution.

Contact us today to secure 20% off the full package
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What's included?

  • Discrimination, bullying, harassment and sexual harassment policy
  • Diversity and inclusion policy
  • Equal employment opportunity and anti-discrimination policy
  • Flexible working arrangements policy & process
  • Grievance and complaint handling policy & process
  • Job description template
  • Leave policy & process
  • Manual handling policy
  • Mobile phone and electronic device use policy
  • Orientation and induction checklist
  • Recruitment process
  • Social media policy & process
  • Succession planning policy & process
  • Work health and safety policy
  • Psychosocial safety policy
  • Psychosocial safety risk management process
  • Offboarding:
    • Employee exit policy
    • Offboarding checklist
    • Redundancy policy
  • Payroll:
    • Compensation and payroll policy
    • Overtime policy
    • Payroll process
  • Performance management:
    • Employee benefits policy
    • Feedback and coaching policy
    • Formal warning letter template
    • Letter to attend performance management meeting template
    • Performance management policy
    • Recognition and reward policy
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Our combined expertise

Anchor Policy (part of the AE Group) provides deep, practical aged care sector knowledge and strategic advice, serving over 45% of the sector. These policies and processes are founded in real world care operations.

ResolveHR ensures every employment document is legally correct, reflecting current industrial relations laws, modern awards, and the requirements of the Fair Work Act.

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Why Anchor Policy?

Anchor Policy (part of the AE group) offers a comprehensive suite of policies, processes, tools, and templates specifically designed to support providers of residential, home care and retirement living in meeting the constantly changing legislation requirements and the Strengthened Aged Care Quality Standards. 

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Why Resolve HR?

ResolveHR is an accomplished HR and Workplace Relations Specialist with over 25 years of experience, bringing a wide variety of expertise and skills to the health and aged care sector. Their comprehensive services include compliance, systems and processes, and specialised workforce training.

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The Perfect Partnership

Our pricing

Individual Policies and Processes

Perfect for organisations looking to fill gaps in their current HR policies and processes.

From $250 +GST per document

This includes

  • Pick and choose which policies and processes you need from our comprehensive list
  • All documents are tailored to organisational roles, branding and logos
  • Supports compliance with the new sector requirements and legislation
  • Designed to support leaders in Residential Care and Home Care by providing clear, evidence-based policies and processes
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Full HR Policy and Process Package

Ideal for registered providers who want to stay compliant with current legislation and the Aged Care Act. Normally retails at $8,700 + GST. Act now to receive 20% off!

$6,960+ GST

This includes

  • 20% off the full suite of documents - over 30 evidence based documents (policies, processes, checklists, templates)
  • All documents tailored to organisational roles, branding and logos
  • A complete and compliant framework - enables compliance with the new sector requirements and legislation
  • Designed to support leaders in Residential Care and Home Care by providing clear, evidence-based policies and processes
Get started

Frequently asked questions

Can I view samples of these policies and processes prior to purchasing?

Yes, our Anchor Policy team will gladly take you through the suite in an online meeting, prior to purchase.

How will these documents be supplied to me?

All documents will be provided in editable Word format via a document sharing platform.

Will you update the documents as and when legislation changes?

This would be an additional purchase of the updated documents.

What do I need to do with regards to implementing these documents into our organisation?

All documents will need to be reviewed by an internal representative to ensure they suit your organisation. We provide these documents to you in word version so that they can be easily updated. 

What does 'customised' and 'tailored' documents mean?

We will style all documents to your organisational brand using your logo, your colours, your font and your role nomenclature.

Can I book an HR consultation?

Yes, please reach out to info@resolvehr.com.au to schedule your consultation.

I'm interested other services. Can I book an aged care consultation?

Yes - please reach out to the Anchor Excellence Team info@anchorexcellence.com